Last updated: 09 Nov 2026
These terms govern the use of Perfito (perfito.al) by businesses that create loyalty cards and by the customers who hold them. By opening a business account or signing up as a customer you accept them.
Perfito is provided by Perfito sh.p.k. For any question write to [email protected].
Perfito lets businesses create digital loyalty cards (stamps, points, discounts, memberships, coupons and prepaid packs), add them to Apple Wallet and Google Wallet, scan them from a staff phone and message customers who have agreed to it.
Each business sets its own programme rules: how many stamps or points, which rewards, when they expire and who is messaged. Perfito provides the tools; it is not a party to the commercial relationship between a business and its customers.
An account is opened by the business owner, who is responsible for the business details and may invite managers and staff. Each user keeps their own password and PIN safe and is responsible for what is done with their account.
Staff actions (stamps, points, rewards, corrections) are recorded with the staff member, date and time. These records are never deleted and are visible to the business and to the platform administrator.
Customers sign up with their phone number, confirmed with a code sent by WhatsApp, SMS or email. They give true details and do not use someone else’s number.
Cards, stamps, points and rewards belong to the business that issues them. They have no cash value, cannot be exchanged for money and cannot be transferred unless the business allows it.
Not allowed: using the service for fraud or to create stamps and points without a real purchase; messaging people who have not agreed; collecting data unrelated to the loyalty programme; trying to access other people’s accounts or data; uploading content that breaks the law or other people’s rights.
On a breach Perfito may suspend an account after notice, or immediately when the risk to customers or to the platform is serious.
A business may message (WhatsApp, SMS, email or a notification on the card) only customers who agreed when they signed up. Every customer can unsubscribe at any time from their profile or by replying STOP.
Sign-in codes and account notices are always sent, as the service needs them.
Cards can be added to Apple Wallet and Google Wallet, which are provided by Apple Inc. and Google LLC under their own terms. Perfito does not control them and is not liable for interruptions on their side.
New businesses start with a free trial. After it, the service is paid according to the chosen plan, monthly or yearly in advance, at the prices published on the pricing page. Prices may change with at least 30 days’ notice.
When a plan’s card limit is reached no new cards are issued, but existing cards keep scanning. A late payment may suspend issuing new cards until it is settled.
Payments for a period already started are not refunded, except where the law requires it.
We work to keep the service available around the clock. Interruptions may happen for maintenance or causes outside our control (internet, hosting, WhatsApp, Apple, Google). Data is backed up every night.
The platform, its design and code belong to Perfito sh.p.k. A business keeps ownership of the name, logo, photos and texts it uploads and lets us use them only to show its cards and pages.
The service is provided “as is”. To the extent the law allows, Perfito sh.p.k is not liable for lost profit, lost data or indirect damage. Total liability for any claim is limited to what the business paid for the service in the last 12 months.
The business is responsible for the promises it makes to its customers (rewards, discounts) and for complying with consumer and data protection law in its own programme.
A business can close its account at any time and export its customers and history as CSV beforehand. After closing, customer data is deleted or anonymised within 30 days, except what the law requires us to keep (such as invoices).
A customer can delete their account from their profile. Their cards are revoked and their personal data deleted.
We may update these terms. Important changes are announced at least 15 days in advance by email or in the dashboard. Continuing to use the service after that date means accepting them.
These terms are governed by the law of the Republic of Albania. We try to settle disputes amicably; failing that, the competent court in Tirana decides.
Questions about this document go to [email protected].
Apple, Apple Wallet and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Google Wallet and Android are trademarks of Google LLC.